Proud to Care Wiltshire | Partners
page-template-default,page,page-id-51414,edgt-core-1.2,ajax_fade,page_not_loaded,,vigor-ver-2.0, vertical_menu_with_scroll,smooth_scroll,wpb-js-composer js-comp-ver-5.2,vc_responsive

There are a lot of Partners that work with us to be Proud to Care

Wiltshire Council Help to Live at Home Alliance

The Wiltshire ‘Help to Live at Home Alliance’ began in October 18 and is the platform by which the Council and CCG will commission home care across the county.  The Alliance is an opportunity for all providers in Wiltshire to help shape the way that home care is delivered, monitored and developed.  Regular forum meetings mean that we can share ideas and improve our processes so that doing business with the Council and CCG becomes easier. To join the Alliance please visit: and look for opportunity AC0366 Help to Live at Home Alliance *New*. You can follow us on twitter at:

See our latest newsletter here: HTLAH Newsletter Feb 2019

Carer Support Wiltshire

Who are Carer Support Wiltshire?

Carer Support Wiltshire (CSW) is a local charity supporting carers in Wiltshire.

We help unpaid carers to access support, services, education and training, and breaks from their caring role. We ensure carers in Wiltshire have a voice in policy making and planning for services, and we work with health and social care professionals and employers to develop best practice. Our aim is to create carer friendly communities where carers are recognised, valued and supported.

Our services:

Carer Support: We look to identify each carer’s particular situation and needs and then give individually tailored information and advice. Our own services include: one to one and group support, carer cafés and social outings, pampering and counselling.

Where a carer has needs that are eligible, we will also undertake a full Carer Assessment, through which a direct payment or sitting service may be provided by the local authority.

Outreach: We work with health and social care professionals, providing training in carer awareness and best practice. As part of this, we run the GP Investors In Carers accreditation scheme, which recognises good practice in relation to carers in GP practices. Our Carer Clinics, run in partnership with 40 practices, invites carers to attend health clinics and contributes to the Governments ill-health prevention agenda.

Public Awareness: We run events and engage with press and local radio, to raise awareness of carers, the issues they face and the value they bring to society.

Carer Involvement: We enable carers to contribute their experiences and views to shaping service planning and development. CSW works with the Wiltshire Carer Involvement Group (WCIG) and the Wiltshire Carer Action Group (WCAG)

Our Working For Carers initiative is an innovative regional business membership community and accreditation scheme. Its aim is to create a carer-aware workplace culture, for the benefit of its members, their staff and our local communities.

Our Young Adult Carer (YAC) project supports carers from the age of 18 -25 particularly those who are not in education, employment or funding. Our work in this area is funded by Carers Trust.

Contact details


  • Freephone: 0800 181 4118
  • Office: 01380 871690
  • Out of hours emergency duty number: 0845 607 0888



  • Independent Living Centre, St Georges Road, Semington, Trowbridge BA14 6JQ (regd. office)
  • 15 New Street, Salisbury SP1 2PH.


Social Media:

Twitter  –   @carerswiltshire, @working4carers

Facebook –

Wiltshire Reablement Service


Wiltshire Reablement service was started in May 2018 – its aim is to provide short term, intensive support that enables the customer to learn or re – learn daily living skills which due to ill health, age or disability may have deteriorated.

Promoting independence and positive outcomes for the customer is what drives the highly skilled workforce forward, inspires them to look for creative and innovative solutions that will support the customers to live fulfilled quality lives within their community.

The Reablement service is a ‘therapy led’ service supported by an Occupational therapy team and a Reablement workforce who work as a collective to ensure that the support offered is person centred and collaborative. The team acknowledge the customer is at the centre of everything we do and the Reablement support we offer will reflect that.

The customer; the Reablement team and the Occupational Therapists working together to develop a support plan. The plan will identify what the customer wants to work towards and what is important to them it will also include what equipment or other therapies will enable the customer to achieve their goals.

The Reablement workforce (the Provider) have all completed the Care Certificate as a minimum requirement and have undertaken the Wiltshire Council induction to Reablement. The team receive comprehensive training in all aspects of reablement care and support. The team offer support and encouragement on a day to day basis assisting the customer to be as independent as they are able to be.

The support offered is reviewed on a weekly basis to ensure the customer is receiving the right amount/type of encouragement and help to enable them to meet their goals and objectives.